Terms and Conditions
Effective Date: 01/01/2025
1. Consent to Receive Text Messages
1.1. By providing your phone number and opting in, you agree to receive SMS or MMS messages from Hyperloop Laundry Delivery LLC, including but not limited to:
- Appointment reminders for laundry pickup and delivery
- Service updates or delays
- Special offers, promotions, and announcements
- Customer service follow-ups
1.2. Message frequency may vary based on your interaction with our services, typically 2–3 texts per week.
1.3. Standard message and data rates may apply based on your mobile carrier.
2. Examples of Text Messages You May Receive
Appointment Reminder
"Hi [First Name], Hyperloop Laundry Delivery will be in your area tomorrow from 6:00 PM to 10:00 PM."
Order Confirmation
"Thank you, your pickup is scheduled for tomorrow between 6:00 PM and 10:00 PM. Reply 'HELP' for assistance or 'STOP' to opt out."
Delivery Notification
"Your clean laundry is on its way and will be delivered between 6:00 PM and 8:00 PM. Questions? Contact us at HyperloopLaundry.com."
Promotions
"Free Pickup Friday! Schedule a laundry pickup this Friday and get free pickup service. Reply 'Y' to claim!"
3. Opt-in and Opt-out Instructions
Opt-in Message (for your opt-in form or page):
"By submitting your phone number, you agree to receive recurring messages from Hyperloop Laundry Delivery LLC about service updates, offers, and notifications. Message frequency may vary. Reply 'HELP' for help and 'STOP' to cancel. Standard message and data rates may apply."
Opt-out Message:
"You have successfully opted out of text messages from Hyperloop Laundry Delivery LLC. No further messages will be sent. Questions? Contact us at support@hyperlooplaundry.com or 281-542-8236."
4. Privacy and Data Protection
4.1. Your phone number and personal information will only be used for service-related communications and marketing purposes as described in our Privacy Policy.
4.2. We will not share your information with third parties without your consent, except as required by law.
Link to privacy policy: https://www.hyperlooplaundry.com/privacypolicy
5. Limitation of Liability
5.1. We are not responsible for delayed or undelivered messages due to carrier issues or other circumstances beyond our control.
5.2. We are not liable for any costs incurred as a result of text messaging, including but not limited to data or message fees charged by your carrier.
6. Governing Law
These terms are governed by the laws of the State of Texas. Any disputes arising from these terms will be resolved in the courts of Houston, Texas.
7. Contact Information
If you have questions about these terms or need assistance with text messaging services, contact us at:
Hyperloop Laundry Delivery LLC
📧 Email: support@hyperlooplaundry.com
📞 Phone: 281-542-8236